If you are experiencing challenges with slow website loading, especially using the editing tool, try switching browsers to improve your speed. Did you know that MetroQuest Studio is optimized for Google Chrome?
Clearing Cache and Cookies: Your browser tends to hold onto information, and over time it could cause problems with logging in or opening websites. It is always a good idea to clear out the cache, or browser history, and clear cookies on a regular basis. The drawback to this is that your saved usernames and passwords will be deleted and you'll need to re-enter them. But on the plus side, your privacy is more secure and your browser will work better!
If you find your content is not saving while you are using Studio Editor, please try to clear your cache on your browser. If you are still having issues, please contact support@metroquest.com.
Chrome
1. Press F12 to open DevTools.
2. Right-click over the refresh button and click on "Empty Cache and Hard Reload."
Edge
1. Select the Settings button at the top right corner of the browser and choose “Settings.”
2. Click on "Privacy & Security" then “Choose what to clear” button under “Clear browsing data.”
3. Check off “Cooking and saved data” and “Cached data and files” from the list
4. Click on "Clear."
Firefox
1. Select the menu at the top right corner of the browser and choose "Options."
2. Select "Privacy & Security" from the left panel.
3. Under "Cookies and Site Data", click on "Clear Data."
